In addition to delivering industry-leading plating quality, Varland Plating always strives to offer our customers great customer service. We know there’s nothing more frustrating than automated phone systems, constant voicemails, phone tag, or waiting for responses to emails. We work extremely hard to be responsive and easy to reach, and our new customer portal is an extension of our goal to make things easy for our customers.

Our portal, available to all customers free of charge, allows easy access to near-realtime status information about all jobs at Varland and all shipments made by Varland in the last 30 days.

For jobs at Varland, you’ll see all the relevant information about your jobs, including our order number, part number, your purchase order number(s), and part quantities. You’ll also see the status of your order, color coded to make it easy to understand at a glance.

For jobs that have shipped, you’ll have access to even more helpful information. You’ll be able to download PDF copies of certifications for orders that include certifications and PDF copies of Varland’s packing list for all shipments. You’ll see the shipping method and tracking information, including links directly to carrier tracking whenever possible.

All of this is designed to make things easier and faster for you. Whether you need a copy of a recent certification, proof of delivery from a trucking company, or an inventory of all your jobs at Varland, now you can have access to that information any time and from any device.